Everything you wanted to know about the Dart Charge... but were afraid to ask!

When will it be introduced?

Dart Charge will be introduced at 6am on Sunday, November 30

How will I pay?

From November 30 you will be able to make one-off payments online at www.gov.uk/dart-charge, by phone on 0300 300 0120, by post to PO Box 842, Leeds, LS1 9QF, or at Payzone retail outlets

Alternatively, you can set up a pre-pay account and get savings of up to a third on every crossing made during the charging hours (6am–10pm) from November.

What happens if I already have an account with DART-Tag?

There is no need to set up a new account– you will be sent personalised instructions telling you how you can transfer to Dart Charge.

I don’t want an account, when can I pay for an individual crossing?

You will be able to make one-off payments from November 30; the day the new charging services go live.

When do I need to pay the charge?

The charging hours are between 6am -10pm every day. It will still be free to use the Crossing between 10pm and 6am.

If you don’t set up a Dart Charge account you will need to pay the charge in advance or by midnight the following day for every crossing you make within the charging hours (6am – 10pm) after November 30

What happens if I don’t pay?

If you do not pay by midnight on the day after your crossing, you will face a penalty.