A motorcyclist who suffered injuries in a crash has criticised his hospital treatment as the worst experience of his life after claiming he was left in a sweaty leg cast for four days.

Freddy Pritchard-Sawyer, 21, was injured when his bike flipped over on the Old Thanet Way near Chestfield on Monday, September 19, and was taken to the William Harvey Hospital for treatment.

He suffered damage to his achilles tendon and broke his knee in three places and was left in agony at the hospital for several hours, with six X-rays to assess the damage before he was put in a temporary cast.

Mr Pritchard-Sawyer, an out-of-work doorman from Ramsgate, said his pleas to get a higher dose of medication to ease his pain were met with tutting hospital staff who were “rude” and “abrupt”.

He said: “I understand they are busy but I was in a lot of pain and patients should be treated with a bit of respect.

“I was put in the temporary cast on the first day. It was taken off after my first operation on my achilles heel, but then they just put the old one straight back on.

“I still had to have a knee operation and surgeons told me the cast would have to be changed because I couldn’t have a dirty one on.”

He said that despite asking staff to remove the temporary cast and get a new one fitted, he was ignored and left in the cast for four days.

Mr Pritchard-Sawyer also described how he suffered a punctured vein and swollen hand when a worker tried to fit a cannula, and claimed he was left unattended for 20 minutes after suffering a fall and hitting his head.

He said: “I thought it was a bit of a joke. Each bed has a buzzer to get some attention. One man pressed the button but no one came to help him.

“When they asked him what was wrong, he said he had been lying in his own faeces for a couple of hours.

“It is one of the worst experiences of my life. The way I was treated was absolutely appalling. I discharged myself because in the end I didn’t feel safe to be there.” - Mr Pritchard-Sawyer.

“It is one of the worst experiences of my life. The way I was treated was absolutely appalling. I discharged myself because in the end I didn’t feel safe to be there.”

But chief nurse and director of quality Sally Smith, said patient feedback from the ward is very positive, and says the hospital is continuing to make improvements.

She said: “We are very sorry to hear of Mr Pritchard-Sawyer’s concerns about his experience. We do ensure that our staff work hard to provide high standards of care, and that care is given by trained and knowledgeable staff.

“Patient feedback is important to us to help us to improve the service we provide, and the feedback from Kings D Ward is positive, with 96 per cent of patients telling us they’d recommend it to their friends and family.

“We receive regular compliments on the care provided to patients on the ward but will continue to look at how we can make further improvements.

“We would be very happy to talk to Mr Pritchard-Sawyer directly about his concerns so that we can address them.

“Due to patient confidentiality, it is not appropriate for us to comment on Mr Pritchard-Sawyer’s care in the press. But I can reassure patients that the ward staff work tirelessly to provide good standards of care.”