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A mother-of-two living in a mould-infested council house says she and her family are being made ill by the conditions.
Now her plight has been highlighted by Canterbury MP Rosie Duffield, who says the conditions endured are “outrageous”.
The 40-year-old, who had to move between five temporary homes in 10 days last autumn, says the extreme conditions in her Sturry home have led to her daughter developing asthma.
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Walls, beds, curtains and even dresser drawers are all covered in the mould.
After we raised the issue, the city council visited the property and carried out a full clean-up.
Speaking to the Kentish Gazette under condition of anonymity after posting a video of the problems online and before the council’s visit, she said: “I reported it five weeks ago but nothing was done - they are putting our health at a great risk. My teenage daughter has now got asthma and she also suffered an ear infection.
“When I moved in, the wall was freshly painted. So they had just covered up the mould to make it seem nice. But now it’s come out in every room. I’ve never seen anything like it before.”
She says she has discovered fungi in the kitchen and developed a cough since.
WATCH: Damp-infested council home
One of the family’s previous temporary homes was in Vauxhall Crescent, Canterbury, but it was found to be infested with bed bugs.
The mum, who told the Gazette she was on the verge of a nervous breakdown in November, says the current accommodation is the worst of the recent six homes she’s been moved to.
“This is worse than the bed bugs,” she added. You wouldn’t let a dog stay in here, let alone people.
“I work 12-hour shifts and want to get home to relax but I can’t as we’re surrounded by this mould. It has come to the point where it’s a nice break going to work.”
She added: “This should be a council priority but it doesn’t seem to be as my complaints keep getting passed from person to person. They just need to start from scratch as this place is rotten. Nothing in here is safe from the mould.”
The family, who moved from their home of seven years in Spring Lane after the landlord decided to sell up last year, has gained the support of Canterbury MP Rosie Duffield.
“I’ve been working with this family to try and get the council to provide them with decent, healthy accommodation,” she said.
“It is outrageous that there are so many people and families in Kent suffering in these sorts of conditions.
“I have spoken in the House of Commons supporting a bill that would make it illegal to offer tenancies of any nature for unhealthy, unsafe homes such as these.
"Canterbury City Council will, in the future, be breaking the law. The council must sort out the terrible state of housing provision in this area.
“What will it take to finally get something done?”
A Canterbury City Council spokesman said: "We were concerned to see the video posted online last week given that the property was completely refurbished before the current resident moved in seven weeks ago.
"It is highly unusual for a property to deteriorate so quickly and we are urgently investigating how it happened.
"An inspection was carried out on Monday, which showed the mould growth has been caused by lifestyle, and not by any underlying problem with the property.
"We are arranging for a thorough mould wash to take place and will be providing a domestic dehumidifier.
"Two suggested appointments have not been suitable for the resident so far, but we're continuing to speak to her about a convenient time to access the property so that the work can take place.
"Resolving this family's housing situation is a priority for us and we are very close to securing a permanent home for them.
"A meeting has been arranged for Monday to discuss a potential property."