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Video showing products from a Whitstable shop levitating before crashing to the ground has sparked fears of a ghost wandering the aisles.
Shopkeeper Michelle Newbold said she is baffled after CCTV from the Whitstable Nutrition Centre captured two boxes of tea bags hover off the shelves while a customer browses unaware.
The footage, uploaded to YouTube, then shows them drop to floor and startle the man.
The High Street shop, which sells a range of natural products, has now become a viral sensation.
Ms Newbold said: "I was perplexed I suppose. I just couldn't believe it.
"I have no idea about how it has happened. It is just a complete mystery.
"I have never seen anything like it since I've been running the shop. The customer never said anything and I don't even know who it was."
Ms Newbold runs the shop with her step-mother and father Michael Knowles, who has run businesses in Whitstable since the 1970s when he opened a hairdressers.
She said the footage has not changed her sceptical views on the paranormal - although she admits she has no idea how to explain it.
Ms Newbold added: "I showed my dad and he couldn't quite believe it as well. I review the CCTV about once a week and that's when I came across it.
"We check sometimes if we think something is suspicious or if a dodgy character is in the shop.
"I'd be interested to find out more if anyone knows anything because I have no clue. I have never seen anything like this since I have been in the shop."
"I don't believe in ghosts and this hasn't changed anything."
The YouTube video has received more than 8,000 hits in just a few days.
One viewer describing the incident as "freaky", adding: "I would run a mile if that happened to me."