Bluewater turns purple to show its working to improve experiences for disabled shoppers
Published: 09:17, 25 November 2018
Updated: 09:19, 25 November 2018
Bluewater shone in purple lights to celebrate staff working with a charity to improve the experience of disabled guests.
Charity Purple has been working alongside the shopping centre to teach retailers the best way to help disabled shoppers.
A regular Disability Working Group has been set up to discuss how to make shopping more inclusive for everyone.
It will provide a forum for local carers and people to talk about ways to improve.
Throughout Purple Tuesday, on November 13, Vision Communication, a sign-language training provider, performed as a Signing Choir at the centre, encouraging guests to learn a few words.
Purple chief executive Mike Adams said: “Less than 10% of companies have a dedicated strategy for targeting disabled customers, however, there are many adjustments retailers can make that will have a positive impact on disabled consumers’ shopping experiences.
Fundamentally, Purple Tuesday isn’t about a single day in the year but encouraging lasting change that creates a virtuous circle between businesses and disabled consumers.”
Bluewater general manager Robert Goodman added: “We are fully committed to ensure all of our guests have a positive experience. We are delighted to be working with Purple to ensure that Bluewater is accessible to all, and to build our team’s confidence and awareness.”
More by this author
Jess Sharp