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Department store John Lewis has now reopened after it was closed earlier when a customer became ill.
The flagship store in Bluewater in Greenhithe was closed because of the incident.
The closure was revealed earlier via the shopping centre's Twitter account.
The tweet asked customers and visitors to the centre to bear with the store while the incident is dealt with and the person could receive treatment.
Police and paramedics were called to the shopping centre shortly after midday.
One tweet read: "Got evacuated from John Lewis in Bluewater, police everywhere, absolute scenes."
The store was evacuated after the incident.
Police spokesman Vicki Foster said: "Kent Police officers were alerted to a medical incident at Bluewater at 12.22pm.
"Officers are assisting Secamb inside a department store which has been closed to allow the incident to be dealt with."
Rachel Brown spokesman for John Lewis added: "Our shop has now reopened after being closed for a short time following a medical incident.
"We are doing all that we can to support the emergency services."