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A masked gang robbed a man in Bluewater car park.
Officers were called to the Greenhithe shopping centre at 8pm yesterday following reports three people attacked the man.
The victim, from Gravesend, said he was returning to his vehicle outside the main entrance when "someone grabbed him from behind".
He turned to face his assailants who he said were all wearing masks.
His watch and passport were taken and around £1,000 in cash. They also grabbed his laptop bag.
A passerby alerted the police.
"I was shouting and screaming," he said. "Four or five people saw but they didn't know what was going on."
The shopper says one of the men shoved an object against his neck, which he believes to have been a knife.
He added: "I had a big scratch on my neck when I got home.
"One of the girls said they had a knife. There was three of them, all men."
Police spokesman Jo Pattison said: "Officers attended the scene where the victim was reported to have been assaulted before a quantity of cash and a watch was stolen."
Enquiries into the incident are ongoing and anyone with information is asked to call Kent Police on 01474 366149 quoting crime reference 46/231164/19.
Alternatively, you can contact the independent charity Crimestoppers anonymously by calling 0800 555 111 or using the anonymous online form at Crimestoppers-uk.org