More on KentOnline
If you see people in the street talking to lampposts, a fence or even a brick wall, don’t worry.
It’s part of an initiative being offered to Swanley residents who want to have their say about their town, learn about local events or give their views on some matter.
Sevenoaks council has teamed up with Hello Lamp Post, an artificial intelligence (AI) powered chatbot service, to give residents the chance to start a conversation with everyday objects such as a fence or lamp post.
To start talking, residents need to scan the QR code on one of the nine Hello Lamp Post signs fixed to objects scattered around the town.
The conversation with the object allows residents to share their thoughts, concerns and feelings about their area as well as offering the chance to find out about local information and events, volunteering opportunities and advice on the cost of living.
Their comments will be used by the council and its partners to help improve the area.
The service is free and there’s no need to download an app or to fill out a registration form.
All conversations are anonymous and no personal information is recorded or held.
Cllr Lesley Dyball , Sevenoaks council’s cabinet member for people and places, said: “Hello Lamp Post is a fun way of starting a conversation with our communities about the issues that affect them.
“Not only can residents receive help and advice, but also these two-way chats will provide us with important feedback to help improve the area.”
“We’re always ready to embrace innovative technology and try new things and we hope residents will get involved and share their thoughts through this service.”
The council is trialing the Hello Lamp Post project and if it is a success, it could be extended to other towns and villages across the Sevenoaks district. To find out more, click here.
Hello Lamp Post is supported by Swanley Town Council and rail operator Southeastern.