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New on-demand bus service launched for villagers near Dover connecting with Stagecoach in Aylesham and Whitfield

By: Chantal Weller cweller@thekmgroup.co.uk

Published: 13:20, 17 February 2023

Updated: 15:54, 17 February 2023

Rural residents will have access to a new service which allows them to 'order' a bus on demand by phone or app.

After seeing regular bus routes axed, those living in Aylesham and the surrounding areas in Dover, will be able to use the new service from Monday.

Representatives from Stagecoach, Dover District Council and Aylesham Parish Council with the new Demand Responsive Transport vehicle for on-demand bus services. Picture: Dover District Council Stagecoach South East managing director Joel Mitchell with DDC leader Cllr Trevor Bartlett, DDC’s cabinet member for transport Cllr Martin Bates, Stagecoach’s Dover operations team, members of DDC’s communities team and Cllr Kay Sutcliffe from Aylesham Parish Council. Picture: Dover District Council

Stagecoach and Dover District Council (DDC) have been working with Aylesham Parish Council to introduce two Demand Responsive Transport (DRT) minibuses.

The scheme has been brought in to serve residents who currently have no regular buses to get to essential services in Whitfield.

People will be able to call on the service when they need one and it will arrive at the stop they have requested.

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The new 16-seater vehicles will also link passengers to other buses going from Whitfield into Dover and from Aylesham into Canterbury.

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Passengers can book their journeys via an app or by calling a phone operator at the Stagecoach head office.

In the early stages of the new project, existing bus stops will be used, but as the service becomes more established, technology will create virtual bus stops based on passengers' travel patterns.

The new on-demand bus services will launch on Monday, February 20. Picture: Dover District Council

This means there will be additional pick-up and drop-off locations across the service area, which includes Eythorne, Elvington, Nonington and Shepherdswell.

Both minibuses are fully accessible and travel concessions will be accepted on the service. A single flat fare will be £3.50.

School bus passes are not eligible on the DRT service, although this may be reviewed in the future. The buses will run from 7am to 7pm, Monday to Friday, and 9am-5pm on Saturdays.

The service will support the growing community of Aylesham, which has seen more than 1,000 new homes built as part of the Garden Village development. Work on the final phase will begin this year, involving a proposed 290 more homes.

Cllr Martin Bates, DDC’s cabinet member for transport, said the council is delighted these on-demand buses are being made available to people in Aylesham and the villages who have gone without a regular bus service for so long.

Stagecoach South East managing director Joel Mitchell with DDC’s cabinet member for transport Cllr Martin Bates and DDC leader Cllr Trevor Bartlett. Picture: Dover District Council

“It will provide significant benefits to these communities who will be able to access services and facilities at Whitfield or travel on into Dover town," he said.

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“Getting to work will be made easier for some and for others it could potentially open up employment opportunities now regular travel has been made possible.

“We hope residents welcome this new service as much as we do.”

Stagecoach south east managing director Joel Mitchell said the team is excited to be involved in bringing this new transport solution to the community of Aylesham and surrounding area.

“It's a first for us in the South East, using technology supplied by our partners at Ioki to provide adaptable routes and scheduling to meet the needs of local people."

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