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Residents in pothole-ridden West Hougham, near Dover, say it is ‘the forgotten village’ of Kent

Fed-up villagers living in a “forgotten” corner of Kent have told how its “appalling” roads regularly flood and are riddled with potholes.

With one crater in West Hougham, near Dover, more than two feet deep, residents are urging Kent County Council (KCC) to take urgent action.

Despite having a population of less than 600, the village is home to an estimated 90 potholes - about one for every sixth person.

One resident, Steve Oxenham, has launched a pressure group in a bid to amplify the urgency of the issue and organised a public meeting on Saturday.

He says there are four ways into West Hougham and each one is perilous - whether due to flooding, terrible potholes or trees blocking the way.

“It’s been going on for three years at least - the state of the roads is appalling,” Mr Oxenham told KentOnline.

“The matters have been reported to highways and absolutely nothing has been done.

Residents in West Hougham, Dover, say its the pothole capital of Kent
Residents in West Hougham, Dover, say its the pothole capital of Kent

“We’ve had enough. I know of at least 78 potholes on the roads so I would have thought there are a total of 80 to 90.

“This is a very small village. We only have 240 houses and a population of less than 600, so that’s a very high number of potholes.”

A number of residents say their tyres have been burst travelling in and out of West Hougham.

“KCC needs to stop sitting on their hands and see first-hand what we have to put up with on a daily basis,” Mr Oxenham said.

“We get the same platitudes time and time again - that there is no money. We understand that - but go and find the money.

Steve Oxenham has started an action group in a bid to get the potholes in West Hougham, near Dover, repaired and the flooding sorted
Steve Oxenham has started an action group in a bid to get the potholes in West Hougham, near Dover, repaired and the flooding sorted
Villagers gathered on Saturday for a public meeting about the state of West Hougham's roads
Villagers gathered on Saturday for a public meeting about the state of West Hougham's roads

“Out of all the issues in Kent, the roads are the biggest one so the financial resources need to be devoted to it.”

Mr Oxenham says the roads are dangerous, especially to anyone unfamiliar with the area.

“There is one particular pothole which is more than two feet deep,” he said.

“It has been reported to KCC but they have done nothing about it. I personally went along with a cone and placed it in there and it was so deep that you could only see the top 10 inches of the cone.

“It’s disgusting and we’ve had enough. We are the forgotten village.”

There is a pothole under this surface water but West Hougham residents say anyone unfamiliar with the area would struggle to avoid it
There is a pothole under this surface water but West Hougham residents say anyone unfamiliar with the area would struggle to avoid it
One of the huge craters down a narrow lane in the village
One of the huge craters down a narrow lane in the village

Peter Robinson, who has lived in West Hougham for eight years, says his wife would scream in pain just driving down the roads because of the uneven surface.

“The flooding reoccurs annually and only a temporary solution is made to some of the potholes but those potholes open up time after time and we drastically need something done before an accident occurs in the village,” he said.

“When we had snow a couple of years ago, my wife was seriously ill and we called the ambulance out and unfortunately they couldn’t get to her. We ended up with a paramedic fortuitously being given a lift in a tractor by one of the local farmers who managed to get to her.

“She was in a wheelchair and daily we went out in our wheelchair-accessible vehicle and she would be crying in the back of the car because the potholes are so deep. She was bounced around, so the pain was unbelievable.

“We drastically need something done about it. KCC must address this issue as a matter of urgency.”

Peter Robinson from West Hougham says an ambulance was unable to get to his ill wife because of the poor roads
Peter Robinson from West Hougham says an ambulance was unable to get to his ill wife because of the poor roads

Fellow resident Sally Herzog told of the time her mother got a huge puncture on her car because of the poor road quality.

But, because the area is so cut off, her mum was unable to report what had happened as the only way she could do this was online.

KCC says critical safety defects have been repaired in West Hougham with planned drainage works planned for February 26 adjacent to Broadsole Pond.

These works are estimated to take three weeks with workmen repairing the road to remedy damage from standing water too.

Today is National Pothole Day, with campaigners hoping to highlight the dangers posed by the craters and encourage local authorities to take action against them.

A car tyre damaged by one of the potholes in West Hougham
A car tyre damaged by one of the potholes in West Hougham

Over the past few weeks, KentOnline has been highlighting the perils posed by the county’s battered and broken roads.

We told how a father-of-three suffered “horrific” life-changing injuries after his motorcycle hit a pothole in Folkestone – but council bosses are denying any liability for the crash.

Meanwhile, the number of reported craters in Kent has almost tripled in two years as highways bosses trial new kit for better repairs. One pothole in the county has cost £4.25 million in insurance claims, making it the most expensive the UK has seen in more than a decade.

Residents in Tenterden are also calling for action following fears there is no end in sight for the town’s pothole crisis.

Quizzed on the latest situation in Tenterden, KCC cabinet member for highways and transport Neil Baker says inclement weather is having a bad impact on roads.

One of the potholes in the village
One of the potholes in the village

But although he is unhappy with their condition currently, he is pleased council workers are working hard.

“The roads will get better but at the moment they’re not where I would like them,” he said.

“To get our roads into a condition that we want, and our residents want, would cost about £700 million at the moment.

“We have a longer-term funding plan so we can start looking at investing in technology which will help us in getting the jobs done the first time so we’re not wasting time and taxpayer money going back.”

He added that the weather last year meant KCC staff didn’t have enough time to fix potholes.

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