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It was a typically fraught day for ambulance workers as they reacted to two emergency incidents.
Yet a South East Coast Ambulance Service team arriving in Faversham got an unexpected boost after a note left on their windscreen did not moan about them blocking a drive - but instead gave them a tenner to buy coffee.
Michal Pezdar, Carol Lewis and Gary Turley encountered the usual problems of negotiating narrow streets when they responded to callouts in the town last Saturday.
The crew had to block a driveway and spotted an ominous note on the windscreen when they returned after dealing with a patient.
They feared the worst but rather than receiving criticism, a good-hearted neighbour had left them £10 under their wiper.
The accompanying note read: “You’re blocking our drive… no worries, buy a coffee when you can xxx.”
Ambulance technician Mr Turley, of Kingsnorth, Ashford, was grateful for the actions of a good-hearted resident.
He said: "The note was a really nice surprise, very generous and much appreciated.
"I’d like to thank whoever it was that left it. It was really appreciated. It had been a challenging shift and to find this half way through was lovely.”
The father-of-two says it is the first time in his 16-year career that he had found a note.
He said: "I first saw the 'blocked in your drive' part and thought 'oh no' but luckily it was a kind gesture."
The 39-year-old has worked for the ambulance since leaving school and is about to take the next step and train as a paramedic.
He said: "A technician is a level below paramedic and I will start at St George's University this September."
The call-out which took place last Saturday was a category two incident which means stroke patients and people suffering chest pains.
A category one case is for cardiac arrest and a paramedic attends as part of a team of two vehicles which usually includes technicians and or volunteers.
Writing on Facebook, Ms Lewis of Faversham said: "Booked on for eight hours today and attended two of the highest category calls we get.
“But here is a note that a member of the public in Faversham left on the ambulance. Shows appreciation, thank you so much xx. It lifted our spirits.”
News of the kind gesture was soon heard with people quick to praise the community spirit of the town.
Councillor Anthony Hook took to Twitter to express gratitude.
He said: "I was chuffed to hear about this being put on the windscreen of an ambulance right here in Faversham."
It comes as ambulance services across the country have issued a public notice requesting people do not leave angry notes on vehicles if they are blocked in saying they do so in order to save lives.