SPONSORED EDITORIAL

It’s very important to have the right travel insurance in place when you are planning a holiday, just in case you are caught up in a tricky situation and need medical assistance abroad.

Many think that having travel insurance is not a priority, with the assumption that nothing will go wrong when they’re away and therefore travel insurance is only a waste of money.

However, with 1 in 20 people having claimed on their Annual Travel Insurance in 2017, an emergency while abroad occurs more often than you might anticipate.

Staysure customer Denise and her husband Michael faced an ordeal while on holiday in Fuerteventura, when Denise suffered a medical emergency and had to be taken to hospital.

Faced with the possibility of having to sell their house to pay for the medical expenses, the couple were scared of what was to come.

Instead, being with a good travel insurer meant that the couple were assisted all throughout their journey.

That assistance included being flown home by air ambulance for urgent medical treatment, instead of having to face the massive medical bills at the hospital on the island.

Denise and Michael, from Plymouth, are frequent visitors to Fuerteventura and bought their travel insurance annually without having to use it until this point.

This led to Denise questioning whether they need cover, turning to Michael and saying “we pay all this travel insurance but we’ve never claimed.”

Unfortunately, walking along their favourite beach, Denise tripped on some rocks.

“I knew instantly that I had fractured my hip,” she said.

A Spanish couple helped Michael call an ambulance which took them to the capital, Rosario.

“At the hospital I was told I needed a hip replacement and that they would have to send to Gran Canaria for the prosthetic, which would take a week.

“I just thought, I need to be at home to have the operation done somewhere where they understand about my COPD and risk of neutropenia. I was totally afraid.”

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Michael echoed that sentiment saying “It was an awful time, it really was.”

Having never claimed on their travel insurance, they weren’t sure what to expect.

However, everything changed when they got in touch with Staysure, who assembled a medical team to transport Denise and Michael back to the UK for the urgent treatment.

Staysure saw it necessary for Denise to undergo the surgery in the UK.

Denise says: “They were fabulous and just seemed to lift every worry off our shoulders. They quickly got a plane sorted out, with two pilots, a doctor and a nurse, and we were on our way home.

“We were then met by an ambulance, again with a doctor and nurse. The service was first class, it really was. I had the operation done and was out of hospital within six days. Now six months on, I’m fine.”

She adds: “The peace of mind you get from Staysure’s cover and service is brilliant. After this, we would never ever think of going on holiday without proper medical cover. I believe we would have had to sell the house if I had not had travel insurance.

“Staysure offers more than peace of mind – it offers a personal touch. They were with me every step of the way. I couldn’t have asked for better.”

First-class travel cover for ultimate peace of mind

Staysure specialises in travel insurance covering pre-existing medical conditions. Its ethos of ‘Worth Doing Right’ stems from the importance of doing travel insurance the right way.

With no upper age limit on Single Trip and Annual Multi-Trip policies, the company believes that age should not hinder your ability to go abroad.

Having a host of prestigious awards also helps the company’s reputation, including best Travel Insurance Provider at the 2018 British Travel Awards and Most Trusted Travel Insurance Provider at the Moneywise Customer Service Awards.

Staysure also has more than 35,000 five-star reviews on Trustpilot – more than any other travel insurance provider.

Its policies are rated five star by independent industry experts Defaqto. It’s easy to see why Staysure is the market leader when it comes to travel insurance.

Get a quick and simple quote online here or call Staysure free on 0800 069 6167 to speak to a UK- based travel insurance expert.
For more information, visit the official website by clicking here.