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The repercussions of coronavirus have left the NHS more strained than ever, with hospitals at capacity, staff working double shifts and many experiencing a decline in their mental and physical health.
However, one Kent-based healthcare provider has revealed its determination to support nurses and carers, for the benefit of both the organisation’s team and the clients they care for.
Superior Healthcare is a specialist provider of care at home for adults and children who have complex, long-term health conditions.
Whilst homecare providers typically employ field care supervisors and senior carers to give an added level of support to their care teams, Superior Healthcare offers nurse-managed services which have the clinical expertise to meet their clients’ specialist needs.
Now, the organisation has drastically expanded this team to provide an extensive level of support to both care teams and clients.
Adele Blythe, clinical operations manager at Superior Healthcare, explains the impact they’re already having.
“Having a team of nurse managers can make all the difference when it comes to the work we do,” revealed Mrs Blythe.
“Covid-19 has resulted in an extra level of complexity when it comes to delivering effective care to those most at risk of Covid-19. Nurse managers provide a high level of support and bring a wealth of experience and clinical expertise to meet our clients’ needs.
"They oversee our care teams to ensure excellent levels of care and commitment are delivered to our clients and their families.”
When talking about the recent expansion of the nurse manager team, Mrs Blythe explained how the move had allowed Superior Healthcare to divide its services into paediatric and adult specialisms.
Nurse managers have become vital in terms of providing support on shifts to the care teams - who need it more than ever - as well as to their clients.
“It’s not common for healthcare providers to have this level and size of nurse management structure in place,” continued Mrs Blythe.
Emphasising the significance of support and guidance in the workplace (especially during a global pandemic), Mrs Blythe spoke of the positive changes already taking place.
“The biggest change I’ve observed is the regularity and quality of support that is available to both our clients and our team,” she revealed.
“Whether you’re someone who requires care yourself, or you are a nurse or carer providing care to another, you deserve the proper level of support and you can and should be getting it, even in these challenging times”.
Mrs Blythe highlighted the ongoing recruitment taking place at Superior Healthcare and encouraged carers and nurses to explore alternative healthcare careers within the community, such as complex care nursing or learning disability support work.
Acknowledging that providing excellent levels of care isn’t an easy task, Superior Healthcare is confident that its approach is a positive one and that its nurse-led care teams will benefit from the support provided.
To find out more about Superior Healthcare and how it’s working to make a difference in our local community visit www.superiorhealthcare.co.uk