The Ford car service team at Haynes Ford in Maidstone has been presented with the Ford Motor Company Chairman’s Award for outstanding customer satisfaction.

Each member of staff in the service department was given a personalised bottle of champagne.

Jon Wellsman, the customer service division director, presented the trophy to Andrew Haynes, chairman and managing director of the Maidstone business and his team.

Haynes celebrated its centenary as a Ford dealer in 2011. The latest accolade celebrates the best dealers for customer satisfaction in the Ford network.

Mr Wellsman said: “It is clear why Haynes is one of Ford of Britain’s oldest and most established businesses, as customer service is clearly at its heart.

“I am delighted that we have been able to recognise this this year with the Chairman’s Award, which shows they are one of our top performing dealers in the network.”

Mr Haynes added: “While we won this award in 2009 in our sales department, this was the first time our service department has been recognised for its excellent record in customer service."