A NEW text messaging service allowing deaf and speech-impaired people to contact the emergency services has been launched.

The project, a joint venture between Kent Police, Kent County Council and Kent Fire and Rescue, will allow those with hearing and speech problems to text the emergency services when they require help.

Those using the SMS system will have to start their text with the word “police”, “medic” or “rescue”, followed by the rest of their message.

The text will then be channelled to the relevant organisation and dealt with immediately.

Kent Police Assistant Chief Constable Steve Harris said: “This new service means deaf and speech impaired people will be able to alert emergency services of concerns they have quickly and effectively, without having to face problems that could be linked to conventional methods.

“With technology moving forward all the time, it's vital that we use the latest and most efficient means of communication for everybody in our local communities.”

Minister for Disabled People Anne McGuire, who recently visited Kent Police Headquarters, said: “I would like to express my thanks and congratulations to all the organisations which have put in such hard work and dedication to make this happen.

“This project is a great example for the rest of the country.'

Posters and leaflets advertising the initiative are currently being distributed in key locations around the county.