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Beadles Toyota in Maidstone has scooped a top honour at a Europe-wide awards ceremony.
The event, held at Toyota’s regional headquarters in Brussels, saw Beadles recognised for delivering outstanding customer satisfaction taking into account both sales and after-sales performance.
A total of 37 awards were presented at Toyota’s European Ichiban Customer Satisfaction Awards. Roughly 2,500 Toyota retailers were judged on results of a customer satisfaction survey introduced by Toyota Motor Europe (TME) in 2006.
Chief executive officer and president of TME Tadashi Arashima said: “We aim to be number one in complete customer satisfaction in every Toyota market. I am delighted to see a year-on-year improvement in the quantity and quality of entrants.”
Pictured are Didier Leroy (Toyota Motor Europe), Naoya Taniguchi (chairman Toyota GB), Colin Jackson (franchise director, Beadles Maidstone), Nigel Fowler (sales manager, Beadles Maidstone), Miguel Fonseca (managing director, Toyota GB) and Tadashi Arashima (chief executive officer and president of Toyota Motor Europe)
More information on the dealership go to www.beadles.co.uk/toyota