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A supermarket entrance had to be cordoned off after police were called to concerns for a man on a nearby multi-storey car park roof.
The incident saw officers and firefighters work to help the individual down from the car park next to Sainsbury's in Romney Place, Maidstone.
A police cordon was set up across the entrance, off Padsole Lane, to help officers carry out their work following a 999 call just after 10.30am.
Three police cars and two fire engines were sent, it is understood.
One eye-witness told KentOnline: "I saw lots of police cars and the road to go into Sainsbury's was blocked and the lower car park was also blocked.
"It's worrying how many serious incidents have happened recently in Maidstone."
The man was brought down to safety at about 3pm, police said.
A Kent Fire and Rescue Service spokesman said: "KFRS provided support and access via our height vehicle, with three other fire engines in attendance.
"Firefighters managed to lead one person to safety after negotiations with Kent Police were complete.
"We were called at 10.38am and finished our duties at the incident at 2.31pm."