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A care home once failing in all areas has now received 'Good' ratings across the board from the health watchdog.
Inspectors from the Care Quality Commission visited Mont Calm Residential Home in Maidstone earlier this summer and found significant improvements had been made in every aspect.
It comes just four years after it was deemed the safety and care given to residents at the Bower Mount Road home was inadequate, as was the premises’ management, effectiveness of staff and responsiveness to issues.
It was found that people were not safeguarded against abuse, with one new resident moving into a room with a patient who was a risk to others because they behaved badly when unsettled, while in other cases some were not given the medicine they needed.
At the time of the most recent inspection, the facility provided accommodation and personal care to 33 older people, some of whom have dementia.
The CQC report said that residents found staff to be friendly and considerate, while also ensuring they were able to enjoy as much independence as possible.
The report also noted that people's nutrition and hydration needs had been assessed and records were up to date and accurate.
Manager Louise Stocker, who took over at the helm two years ago, said: "All of our staff have worked very hard to achieve this standard for the residents.
"When I first became manager, that was my main focus, to change the standard as quickly as possible.
"We worked on staff recruitment and training and we've improved dramatically in terms of nutrition and fluid and using more accurate record-keeping.
"It's very much our aim now to be looking at being 'Outstanding' in at least one area at the next inspection."
