Police are investigating allegations of fraud after claims a videographer left multiple brides and grooms still waiting for their wedding footage years on from their big day.

Sarah Stanton, who runs Wallflower Weddings, came under fire in August after KentOnline revealed she had cancelled several times on the morning of couples’ big days and had left even more waiting years to have a completed video package sent to them.

Now her customers, some who say they have been waiting up to three years, have been told they won’t receive a video and will instead have to send an external hard drive to Ms Stanton, who will then send out the raw, unedited footage she captured.

This means couples, from Kent and elsewhere in the country, will have to fork out for the tech and possibly a new video editor to complete their wedding day films.

The latest revelation has led to the business being reported to Kent Police, who confirmed it is investigating.

A spokesman explained: “An allegation of fraud was made to Kent Police on January 1. It concerns multiple alleged victims and is now the subject of further investigation.”

Ms Stanton, from Snodland, who has more than 200 people on her “editing list” she shares with customers, took to Facebook on New Year's Eve to tell people of the latest update.

The videographer, whose page says she works in Tonbridge, claims she has had to make the decision due to “ongoing health challenges and immense strain” from running the business.

Ms Stanton wrote: “As we say goodbye to this year, I want to take a moment to reflect. It’s been one of the most challenging years I’ve faced, to date. One of which I didn’t think I’d be here to see the end of.

“Contrary to what some might imagine, it hasn’t been a whirlwind of luxury or endless holidays. It’s been hard work, countless obstacles, hair loss, anxiety, depression, to name a few.

“Due to ongoing health challenges and the immense strain that running this business has placed on me, I kindly ask that you send an external hard drive as soon as possible. This will allow me to securely copy your raw wedding footage and return it to you promptly. There may come a time when this can no longer be offered and I would like everyone to have their raw [footage].”

The videographer asked people to send them to her partner’s business, before clarifying some people may not get the exact hard drive back they had sent in.

Belinda Smith, 43, and her husband Richard Smith, 38, married at The Orangery in Maidstone in June 2023.

Ms Stanton attended the Aylesford couple's big day and filmed it, but 18 months later they still haven't "heard a peep" from her and have given up hope of ever seeing their wedding video, which would've been the last footage of Belinda's late father.

Belinda, who was originally from Tonbridge, told KentOnline the couple paid £850 for a "content package".

She said: "We weren't going to have a videographer but changed our mind eight weeks before. Richard knew Sarah's partner so we decided to give the money to someone we knew rather than a stranger.

"We didn't get a contract as we knew them. That was our mistake. In the next few days she messaged to say we would have to wait 10 months but would get a short pre-look video in three months. If we'd have known that, we wouldn't have used her. From then until now we've not heard a peep."

Belinda says she's heard about other brides in the same position but are too scared to speak out.

She added: "We kept quiet as we thought she might get round to us. We then saw her message on New Year's Eve and just thought ‘we're never going to get anything are we, so what's the point in keeping my mouth shut?’

"If we wanted the raw footage we'd have to pay for a hard drive and then pay someone else to edit the video.

"We're never going to get our video. It is what it is. It's not about the money. To get £850 back would be nice, but it's to stop her from continuing to do this to other people.

"We've lost our dog, my dad and a friend at a young age, so it would've been lovely to see them in the video. I would rather she hadn't turned up because then at least others would have volunteered to get video on their phones."

When asked for comment, Ms Stanton said she “honestly didn’t care” what the couples “do or say now”.

She said she was dealing with family issues, before adding: “I’m tired of trying to change people’s opinion of me. Those who know me know I am not a scammer.”

Several brides have spoken to KentOnline about the “disgraceful” delays and experience with the company, but have asked not to be named through fear of further problems.

One bride said: “Sarah has had many of us waiting over two years for films that she is now refusing to develop, has caused hundreds of people distress and upset and lots of couples have now lost loved ones that will never get to see the footage.”

Previously, Ms Stanton, who started her business in 2021 after 16 years of doing videography as a hobby, said she was the target of a “witch hunt”, despite a long list of people still waiting to receive their wedding day footage.

In August, she said she wanted to “provide beautiful, high-quality wedding videos that fit within any budget”, but this led to her “shooting herself in the foot” as she wasn’t able to cover costs.

One bride, who was left “devastated” when Ms Stanton failed to show up, was Shania Stanton, who is no relation to Sarah, who spent nearly £600 for Wallflower Weddings to attend her bridal prep from midday up until the couple’s first dance.

The 25-year-old married Jake Stanton, 33, at the Guildhall Museum in Rochester.

“She was meant to bring sparklers along and speak to individual guests and well-wishers, but she didn’t show up,” she explained.

“She had told me the day before she would arrive at 1pm instead of midday and I gave it until 1.30pm on the day and tried to message and call her.

“I checked my emails to find she had emailed at 5am saying she could no longer make it due to a family emergency and she would try to find a replacement by 11am. I didn’t hear back after that.

“I was so shocked. What bride checks emails while they’re getting ready for their wedding? No-one.”

Shania said she was left feeling “devastated, disappointed, and hurt”, adding: “I had given Sarah the benefit of the doubt despite seeing how many other couples she had let down previously. I wish I had gone with my gut and booked someone else.”

The videographer also hit out at people who left negative reviews about their experiences, claiming she was left with anxiety about leaving the house and depression. She went on to suggest this led to her cancelling appearances at other weddings.

She added: “Clients seem to like the contract when they want it to work in their favour but refuse to acknowledge it when it goes against something they want. This entire ‘witch hunt’, bullying and harassment snowballed from initially starting cheaply.”