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ESTATE agent Your Move is helping customers to take a virtual trip around a potential new home. Preview is a computer-based system which allows potential buyers to view a house, inside and out, from one of the agencyÕs many offices. The system complements the agent's website, www.your-move.co.uk.
The company claims that such technology and improved business performance has helped half-year sales figure rise by 44 per cent on last year. Robert Spencer, divisional sales director, said: "Embracing technology on such a scale as ours has transformed our business, not only on a customer level, but significantly with our management information requirements. Such developments we believe are placing Your Move firmly at the forefront of our industry."
He added: "It's the simultaneous "clicks and mortar" development which gives the customer the unique choice of access to our services. These channels of communication have been designed to suit all needs."
Preview's capabilities includes:
* Matching buyers to sellers.
n Work flow management of the entire estate agency process.
* Integration with the sales progression mainframe system at the customer service centres.
* Linking with Norwich UnionÕs financial services to maximise the opportunities for cross-selling related insurance and mortgage services.
* Providing management information.
Mr Spencer added: "A good, robust network of branches with technologically competent staff will continue to be the key mainstay of Your Move's business. The strong use of up-to-the minute technology is equally vital, but the combination of the two is strategic."
For further information, call 0845 845 6200, visit the website or an office.