A mother has been left without flooring in her home after sewage spewed out of her toilet and across her floors - soaking her children’s school uniform in human waste.

Tammy Samuel had “everyone’s poo and urine” in her property after drain unblocking work being carried out by a Kent County Council (KCC) contractor backfired and projected out of her loo and into her bathroom.

The 38-year-old, who lives on a traveller site along Swale Way by the Eurolink industrial site in Sittingbourne, says the ordeal has been a “nightmare”.

She said: “On Tuesday, November 21, I reported to KCC that the drains outside the utility room on the site were blocked.

“A man came to deal with it at 6.45pm but it backfired and all the sewage went up my toilet and into my caravan.

“I had everyone’s urine and poo in my home. It was a nightmare. The waste flooded into mine and the kids’ bedrooms too.”

The mother of eight was told by KCC that her and her children, aged between three and 16, had to leave the caravan due to hygiene concerns.

Tammy said: “Swale council was trying to help us get temporary accommodation but they couldn’t find anything so we had to get a taxi at 1am to my mum’s house in Milton Regis.”

On Wednesday, November 22, KCC sent the cleaners to Tammy’s caravan.

The mum explained: “It was in a terrible state, the smell was unbearable and I was fuming.

“I was told that I wasn’t allowed in my home due to the bacteria that could be found in sewage.

“My 11-year-old son, Tony, has a rare skin condition and a weakened immune system so I was really worried about him becoming unwell as a result.”

After a deep clean of the property was completed Tammy and her family were allowed back into the caravan.

However, the lino in her bathroom and the floorboards throughout her home had been lifted up and removed.

Tammy, who has been living on the site since February, said: “What the cleaners left behind was still damp and it smells damp in the caravan and it feels cold.

“I have no carpet, no lino and my floorboards are still damp. I’m scared the kids will go through the floor, I don’t know what else to do.

“My children’s school uniform, school shoes, towels, and my pajamas that were in the bottom draw of wooden units by the floor were all ruined. Everything was sopping and damaged.

“The cleaners took everything that was saturated with them, I need new floor, towels, the kids’ uniform.”

Tammy explained that KCC told her to contact charities for support and help.

She added: “I shouldn’t have to do this because it was the utility block’s drains that were blocked, not mine. I have no options now, I am really stressed out. I am a mum of eight and I don’t have the money to replace these things, especially on top of Christmas. It is horrible and it’s making me so depressed.

“I would, however, like to say ‘thank you’ to the family liaison officer at Sunny Bank Primary School, where my children attend, as she has been so helpful, even getting blankets for my children and contacting people who might be able to help me.”

KCC and Swale were contacted for comment about the situation.

A KCC spokesman said: “Our contractor cleared a blockage in the main drain to the utility block servicing this caravan and others on site, which had been caused by the flushing of various inappropriate items.

“The cause of the later problems inside the caravan are unclear. However, our contractors attended immediately and made the caravan habitable very quickly.

“In most similar cases, household insurance will cover the cost of replacing damaged goods and clothing, but none was in place in this instance.

“The immediate requirement is for linoleum and carpets for the caravan and shoes for the children, and we are making every effort to assist the family in acquiring these items or external funding for them.”

A KCC spokesman also advised Ms Samuel tried to contact KCC’s Support and Assistance Service.