A bride-to-be is unsure if her dream day will go ahead as she struggles to get answers from wedding venue bosses after two events were suddenly cancelled.

Couples booked to be married at St Augustine’s in Westgate-on-Sea have been left unsettled after a wine-tasting evening and Burns Night celebrations were axed in recent days.

An email from one member of staff, sent out to some customers on Friday, when the venue re-opened, apologised for the uncertainty caused but added: “As far as we are concerned we are not in liquidation or administration.”

Sarah Deadman, who is set to marry her partner of almost six years, Peter Smith, at the venue on March 15, told KentOnline: “We have been planning it for years and we have been saving for three years so we could afford it.

“It has cost us £6,500 for the venue.”

The mum-of-three says she started to worry on Thursday when she saw posts about events being cancelled at St Augustine’s.

“We went there on Friday and didn’t get any answers either,” she said.

“There are less than seven weeks until the wedding.”

The 33-year-old has been picturing a “magical, dream wedding” at the Grade II-listed venue, with the couple getting married in the chapel, sitting down for a meal and then partying into the night.

A wine-tasting evening due to take place on Thursday was cancelled at short notice, with a note attached to the venue’s door stating: “Due to unforeseen circumstances, the venue is closed today.

“For business clients, please contact them directly. We apologise for any inconvenience caused.”

A Burns Night event was also due to take place on Saturday evening, with 90 guests due to attend, but this was also axed.

Its organiser Thanet and District Caledonian Society president David Walker says a voicemail message was left for him blaming a “change of companies”.

“I knew there was a function on last night – a wine-tasting dinner – but there was a note on the door saying it had been cancelled,” he said.

“The note is innocuous. It could be that the roof is falling.

“But the message left on my phone was from a London number. I tried to phone them back, but I couldn’t get through.”

Those with events booked have made several attempts to contact the venue for more details.

An email was sent to some customers on Friday and later shared on social media.

“It is with deepest regret we are contacting you in this manner but we have a duty to you to keep you informed of the current situation,” it says.

“I appreciate there has been a lot of scaremongering on social media over the last 24 hours and this has no doubt affected you greatly in respect of your booking with us.

“We can confirm at this stage as of midday yesterday [Thursday] we were advised by the directors of the company to down tools and close the doors.

“We were then advised at 6pm yesterday [Thursday] to reopen the doors at 8.30am this morning and to come into work.

“We can also confirm, to our personal knowledge at this time, no liquidators or administrators have been instructed so, as far as we are concerned we are not in liquidation or administration.

“We are so unbelievably sorry we are unable to provide you with more information at this time, but until we are advised ourselves that is all we can tell you.”

KentOnline has also made efforts to contact bosses but there have been no responses to our phone calls or emails.

Our reporter visited the venue, which had reopened on Friday. However, staff declined to pass our request for information to the directors or provide contact details for them.

One worker said: “We were told to come in as usual and carry on.

“An event [on Thursday] and one on Saturday was cancelled but that is all we are aware of.”

Another said: “There is something unusual going on. We are completely in the dark.

“I went to work, got on with my job and to see what was going on but the staff knew nothing.

“People were supposed to be coming for wine tasting [on Thursday] night but they were milling around, as the event was cancelled.”

St Augustine's was built between 1905 and 1915 as a convent, church, school and presbytery.

Its website says: “Your wedding is one of the most exciting and important days of your life – one that you will cherish and remember forever.

“If you are looking for a dream wedding venue in Kent, St Augustine's is where dreams come true.”