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A mum has told of the terrifying moment she and her three-year-old daughter were injured as a teacup detached from a ride at a Kent theme park.
People screamed in horror as Kate Davies and little Poppy were “flung forwards” on the attraction at Dreamland in Margate.
The 38-year-old teacher from Bromley banged her head, her vision went blurry and she had nasty bruises on her arm, while Poppy suffered a bump to her head.
Her “traumatised” son Freddie, eight, had been in another teacup and has now been put off going to theme parks.
Dreamland bosses say they have been in touch with the family and that the cups and saucers attraction has been repaired and certified safe for use.
But Mrs Davies told KentOnline: “It's pretty horrible. For my children it was pretty traumatic because we'd gone there for a fun day out and then quite quickly into the day all of this happened.”
She and her husband William had taken their children to Dreamland for the first time last Wednesday.
Mrs Davies accompanied the youngsters on a couple of rides before they headed for the cups and saucers attraction.
“My son nearly came in the same teacup as me and my daughter, but thankfully he said he wanted his own one,” she said.
As the ride began, they were asked by the operator if they would like to be spun, and Poppy enthusiastically said yes.
Mrs Davies said: “She was spinning it every time we went past, and the next thing I knew, the entire teacup detached from the base and, where it was spinning, it flung forwards into the ride’s railings.
“I just remember it flinging forwards and this really severe pain in the back of my head. I had my daughter next to me.
“I could hear people sort of screaming and I could hear my husband.
“He had just turned around to put his jacket in the bag then he heard all this screaming.
“He could see the ride had come apart, and then he was frightened because he couldn't see exactly what happened to us initially, so he was panicking.”
Poppy was lifted out of the cup as Dreamland staff and members of the public rushed over.
Mrs Davies was left with a knock to the head and her right arm, while her daughter had a less severe bump on her head.
“I remember my arm was really painful and the back of my head,” she said.
“People were asking if I could stand up, but I just felt really dizzy and really weak.
“I said, ‘I don't think I can’ and then the vision in my right eye went really blurry.”
Freddie also suffered a cut lip after being shaken about by vibrations when the ride malfunctioned.
An ambulance was called, but operators said there would be a long wait, so Mr Davies, 41, drove his wife and children to the QEQM Hospital in Margate himself.
The trio were checked over and later discharged.
Mrs Davies later went back to A&E in her hometown and X-rays showed nothing was broken.
She said: “I was actually very fortunate that we landed like we did because we could have got our arms stuck in the railings or our legs - or the bang on the head could have been more severe or my daughter could have been trapped.
“That was the end of our day out. We spent the rest of it in the hospital and then we just drove home.”
Mrs Davies says staff on the day were “very helpful and supportive” and the group was offered some free food and drinks.
They have since been invited to return to Dreamland by bosses.
But the family have been put off fairground rides for now.
Mrs Davies said: “We were looking to book Legoland but William is now saying he doesn't want to go, which is horrible because we've got two small children.
“The last thing we want is to have a situation where our family doesn’t want to go to any theme parks because prior to that my son loved going on rides.
“I love those sorts of rides as well but it does put you off because if something as minor as the teacups can go wrong and you have those sorts of injuries, it's terrifying to think what could happen to a bigger one.
“We still haven't had an explanation as to what even went wrong.
“It just made us concerned because you just think ‘I don't know if the rides are being maintained properly.”
On Dreamland’s website, the cups and saucers attraction is currently listed as “having a tune-up”.
A spokesman said: “On Wednesday, July 31, an incident occurred on the cups and saucers attraction, one of the rides for younger visitors.
“Dreamland’s standard safety procedures were put in place, overseen by the park manager.
“The family was checked over and given immediate care by the qualified first aiders on site. Dreamland has been in touch with the family subsequently.
“The cups and saucers attraction has been repaired and certified safe for use and the family have been invited to return to Dreamland at a time of their choice.
“All rides are independently certified by the Amusement Device Inspection Procedures Scheme.
“The safety and wellbeing of all visitors to Dreamland is a top priority.”