Water supplies for a town are still "intermittent" as the situation continues to be a "nightmare for thousands".

A burst pipe has left Tunbridge Wells residents unable to wash or flush their toilets for the last four days.

Today the area's MP, Greg Clark, met with South East Water's (SEW) CEO David Hinton.

On Twitter the MP said: "When I spoke to David Hinton on Friday afternoon I asked him to come to Tunbridge Wells to see the situation on the ground for himself.

"I met Mr Hinton here this morning and I’m pleased that he came.

"Supplies are still intermittent and I was told may also be during the days ahead as well."

Mr Clark explained online that he pressed the case to the CEO on the urgent need to restore supply reliably, to extend bottled water distribution to people without transport to Pembury and to compensate customers without fuss.

He added: "The situation has been a nightmare for thousands, and particularly stressful in freezing weather and with Christmas so close.

"I will keep the pressure up now, and in the weeks ahead for this to be sorted and prevented from happening again."

Since Thursday around 3,000 people have had water troubles.

SEW said the issue is due to a surge of burst water pipes caused by the freezing weather.

The company has set up a bottled water station at the Tesco Superstore at Woodgate Corner, in Pembury.

At 4.30pm today an update on the SEW website said: "We're sorry to customers in Tunbridge Wells and surrounding areas without water.

"The storage reservoir serving the Tunbridge Wells area is very low due to bursts and leaks caused by the freezing weather.

"Our incident teams are working to restore supplies.

"The bottled water station at Tesco will remain open until 9pm tonight."

But even with these measures, some - like Ian White of Shrublands Court - have been without water since it was cut off.

"This is the 8th time dad has been without water over the past several weeks..."

Zuzi Ledger, Ian's daughter, said: "This is the 8th time dad has been without water over the past several weeks.

"Across that time he has been without water for more than 57 hours but this has been the longest time he has been without water so far."

Ian has been unable to make a cup of tea, wash himself or even flush his toilet since the water turned off, with the 80-year-old unable to get to the bottle station.

Zuzi continued: "They keep telling me they'll provide him with water but they never do.

"I have asked my brother to get him some bottles but he won't get those until he finishes work.

"It's ridiculous, it's a human right and if it were any other thing they'd be held accountable but they're able to get away with it."

The retired chemical engineer has complained on multiple occasions to the water company.

Zuzi said: "He's getting really fed up with it and has written four letters of complaint but receives standard customer replies saying sorry in return.

"He was a chemical engineer in the past in chemical plants and he said people would lose jobs over this or wouldn't be allowed to continue with faulty equipment."

Zuzi was told that some of the affected pipes have been around since the Victorian era.