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The first stage of work to create a "distinctive piazza" for Fiveways in Tunbridge Wells has been branded "underwhelming" and "unsafe", but the council said it isn't finished.
Construction on the area began in September and was due to be completed by the end of November, according to Tunbridge Wells Borough Council.
New paving is in the process of being installed on the central piazza and granite cobblestones on the roadway, however, those passing by have likened the design to a "patchwork quilt".
Many residents have slammed the refurbishment so far for being dangerous as buses have allegedly been passing through the centre of the area with no warning signs or designated walking areas outlined.
On a community discussion board, one person wrote: "Do the motorists know that this new area is pedestrians and traffic shared ? No signs, no lower speed limit, double decker bus was bearing down on me as I crossed."
Another commented: "Sounds like an accident waiting to happen, it's supposed to be a 'relaxing' place to chill out. I must admit though I was a little 'underwhelmed' by the area when I saw it the other day."
Others have gone as far to say the area has now become an eyesore.
"No visitor to the town centre can have failed to notice the work taking place around Fiveways which will eventually see this key space transformed into a single paved area using high quality materials" - Tunbridge Wells Borough Council
The construction came after much consultation and design development behind the scenes, according to the council.
When work began a spokesperson said: "The fresh look is intended to be simple and to complement the new paving. Although more contemporary in look it is intended that it will still respect the historic character of the town."
On Monday the council posted a statement on its website which reads: "A re-vamped Royal Tunbridge Wells is one step closer as the first stage of work to create a distinctive piazza for Fiveways has been completed.
"No visitor to the town centre can have failed to notice the work taking place around Fiveways which will eventually see this key space transformed into a single paved area using high quality materials.
"This investment is being funded by the council and is just one of a number of projects designed to encourage and support growth in the town."
It explains that the area has been re-opened to pedestrians and traffic to allow people to "enjoy Christmas shopping in the town with easier access".
The council has stressed that that work is ongoing and will not be complete until next year.