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Tunbridge Wells’ taxi fares could jump to become second most expensive in Kent after Sevenoaks

Taxi fares in a Kent town are set to jump as cabbies face a “huge increase” in maintenance and running costs for their businesses.

Tunbridge Wells Borough Council (TWBC) is running a public consultation until early December on the hike, which will see the price of a two-mile journey rise from £8 to £8.60, making the district the second priciest place in Kent to get a cab.

Tunbridge Wells Borough Council committee members discussing increasing the cost taxis can charge
Tunbridge Wells Borough Council committee members discussing increasing the cost taxis can charge

Clayton Berry, who runs his own firm Cleggy’s Taxis, sent a request into the council for the rise in Hackney Carriage fares in October.

At a meeting of TWBC’s licensing committee on November 19, councillors discussed the plans.

An officer explained: “The reason for this request is the general cost of living, and card payments – there’s a transaction fee for use of the machines they now have.”

She added that Mr Berry contacted the council representing other cabbies in the borough.

Last autumn, several Kent councils including Tunbridge Wells moved to make it compulsory for taxis to have card readers - but they charge a small fee on every transaction.

The last time taxi fares were directly increased in Tunbridge Wells was 2022.

Cllr David Hayward (Ind for T Wells) told the committee: “I’m not inclined to accept that card payments are a massive issue in considering this rise in prices.

“As I recall from a previous discussion there were issues that people wouldn’t take taxis because they couldn’t take cards.”

Cllr Matthew Sankey (TWA) added: “I don’t think the card payments are a reasonable reason, the cost of living perhaps is. Cars are getting more expensive, financing cars is getting a lot more expensive.”

Speaking after the meeting, Mr Berry, who proposed the increase, told the Local Democracy Reporting Service (LDRS): “The public wanted us to take cards, we listened to you we were told we have to take card machines, and that’s a cost that we have swallowed but we can’t swallow it anymore.”

He has taken card payment in his own vehicle for years, but says that previously only 10%-15% of passengers paid that way, “but now it’s literally near enough everybody pays by card, about 80%-90%”.

“The cost of fuel has come down but we don’t know what’s going to happen with fuel,” the cabbie of 30 years added.

Under the proposals Tunbridge Wells could become the second priciest place in Kent to get a cab
Under the proposals Tunbridge Wells could become the second priciest place in Kent to get a cab

Fearing another fuel price spike like that caused by the war in Ukraine, he said: “One day we could be up another 10p a litre.”

The increase in the fares will make TWBC the second most expensive Kent council area to get a taxi, after Sevenoaks.

In that district, a two-mile journey on ‘tariff one’ will cost £8.70, only 10p more than the price which TWBC is set to adopt.

‘Tariff one’ applies most of the time, and tariff two applies between 11.30pm and 6am, or any time on a public holiday, and after 6pm on Christmas Eve or New Year’s Eve.

Tariff two journeys for the same distance - two miles - are rising from £11.80 to £12.70 in cost.

However, these fees only apply to licensed Hackney Carriage taxis - meaning ones who can ply their trade by being flagged down in the street.

The rundown of how much taxis charge in each borough
The rundown of how much taxis charge in each borough
Taxi driver of 30 years Clayton Berry asked TWBC to raise the standard fares
Taxi driver of 30 years Clayton Berry asked TWBC to raise the standard fares

Firms only licensed as private hire, meaning rides have to be specifically booked in advance, can set their own rates and won’t be affected by the change.

The additional fee for journeys of four or more passengers is also set to increase from £2 to £3 under the proposals.

Depending on the response to the public consultation, the increase will come in from December 3.

If it sparks objection from the public, it will go back to the council for further consideration.

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